This dynamic full-time position is responsible for manning the Cheshire County public safety communications center, including responding to a wide variety of normal and emergency calls and performing appropriate record keeping, filing and report preparation.

ESSENTIAL JOB FUNCTIONS:

• Operates a frequently busy multi-line telephone, multi-frequency radios, and nationwide telecommunication system to alert emergency personnel.
• Operates video perimeter surveillance equipment.
• Monitors duty functions of less experienced Communication Specialists, including training and checking assigned work.
• Originates or relays enforcement and emergency information to outside departments and local and state agencies.
• Maintains complete field and other logs and documentation, utilizing a computer aided dispatch system.
• Receives routine emergency and business requests and assigns appropriate responders.
• Assists in training new employees in use of equipment, record keeping, and filing.

SKILLS/EXPERIENCE/TRAINING REQUIRED:

Duties require knowledge of radio transmission or computer skills equivalent to completion of a high school diploma plus additional courses from a two year college or technical school and three to five years of related experience, or equivalent combination of education and experience.

• Ability to remain calm, effective, and accurate while receiving and relaying highly stressful emergency situations on the telephone or by radio.
• Ability to see color and apply it to the relationship to homeland security
• Ability to listen to persons on the phone and radio simultaneously and process the information individually.
• Ability to learn the principles involved in the operation of radio, telephone, computer, and related communications equipment.
• Ability to learn local, county, and state laws and ordinances as required.
• Ability to learn the County’s geographic areas.
• Ability to assimilate a multitude of unrelated information and activities at once and identify possible emergency contingencies.
• Ability to detect the scope and magnitude of an emergency and to think and act quickly, calmly, and accurately.
• Ability to think and speak concisely and distinctly under a great deal of pressure.
• Ability to maintain required records and multi-task.
• Ability to establish and maintain effective working relationships with others.
• Ability to use and troubleshoot computer hardware and software.
• Ability to effect contingency communications center plans/backup procedures.

Cheshire County offers a competitive wage and an extremely generous benefits package including health insurance with no deductible and a 14% contribution to pension plan.

Interested parties should send resume to Kim May, HR Director at kmay@co.cheshire.nh.us